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Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Prrofound8B ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our astrology consultation services
• Make payments through our platform
• Contact our support team
• Participate in surveys or promotions

This personal information may include:

• Name and contact information (email, phone number)
• Birth date, time, and location (for astrological readings)
• Payment information (processed securely through third-party payment processors)
• User preferences and consultation history
• Communication records with astrologers and support

Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Location data (with your permission, for astrology services)
• Log data (IP address, browser type, access times)

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our astrology consultation services
• Processing payments and managing user accounts
• Matching you with suitable astrologers based on your preferences
• Generating personalized astrological insights and recommendations
• Communicating with you about your account and our services
• Improving our Service through analytics and user feedback
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Astrologers: We share necessary information (birth details, consultation preferences) with astrologers to provide personalized readings
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service
• Payment Processors: Payment information is shared with secure payment processors to complete transactions
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Secure payment processing through certified processors

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consultation records may be retained for quality assurance and legal compliance purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information in a structured format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and recommendations
• Maintain security and prevent fraud

You can control cookie settings through your browser preferences, but disabling certain cookies may limit some functionality.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

This Privacy Policy is designed to be comprehensive and compliant with major privacy regulations including GDPR, CCPA, and other applicable laws.