We're here to help with your astrology consultation needs. Reach out to us for support, questions, or feedback.
Get help with your account, consultations, or general questions.
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Access instant help directly through our mobile application.
Available 24/7 in the app's Help section
Real-time chat support during business hours
Questions about privacy, terms, or legal matters.
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Payment issues, refund requests, or billing questions.
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Interested in becoming an astrologer or business partnerships.
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You can book a consultation by downloading our mobile app, creating an account, browsing available astrologers, and selecting a time slot that works for you. You can also connect instantly if an astrologer is available for immediate consultation.
We accept all major credit cards, debit cards, digital wallets, and bank transfers. All payments are processed through our secure wallet system, and you can add funds to your account for future consultations.
We have a comprehensive refund policy that covers various scenarios. You can get a full refund if you cancel before the session starts or if there are technical issues on our end. For other situations, please contact our support team for review.
You can cancel or reschedule your consultation through the mobile app up until the scheduled time. Cancellations made before the session starts are fully refundable. For rescheduling, please contact the astrologer directly or our support team.
Yes, all our astrologers go through a thorough verification process. We check their credentials, experience, and expertise before allowing them to offer consultations on our platform. However, each astrologer has their own approach and specializations.
Absolutely. We take privacy very seriously and follow strict confidentiality protocols. Your consultation details and personal information are protected and only shared with the astrologer you choose to consult with. Please read our Privacy Policy for complete details.
For accurate astrological readings, you typically need to provide your birth date, time, and location. Some consultations may require additional information depending on the type of reading. The astrologer will guide you on what information is needed for your specific consultation.