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Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

Welcome to Prrofound8B. These Terms and Conditions ("Terms") govern your use of our mobile application and website (collectively, the "Service"), operated by Prrofound8B ("we," "us," or "our"). By accessing or using our Service, you agree to comply with and be bound by these Terms.

2. Description of Service

Prrofound8B is a platform that connects users with professional astrologers for consultations through video calls, voice calls, and chat sessions. Our services include:

• Vedic astrology consultations
• Tarot card readings
• Numerology consultations
• Horoscope analysis
• Premium consultation packages
• Instant guidance services

3. User Accounts and Registration

Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your account information remains accurate and up-to-date

Eligibility

You must be at least 18 years old to use our Service. If you are between 13 and 18 years old, you may only use our Service with the consent and supervision of a parent or legal guardian.

4. Payment Terms

Pricing and Fees

Consultation fees are clearly displayed before booking. Prices may vary based on:

• Astrologer experience and expertise
• Type of consultation service
• Duration of the session
• Premium package selections

Payment Processing

All payments are processed securely through our digital wallet system. By making a payment, you:

• Authorize us to charge your selected payment method
• Confirm that you have the right to use the payment method
• Agree that all fees are non-refundable except as specified in our Refund Policy

Wallet System

Our digital wallet system allows you to:

• Add funds to your account for future consultations
• Track your spending and consultation history
• Receive refunds when applicable
• Access premium packages and instant guidance services

5. Use Guidelines and Restrictions

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Harass, abuse, or threaten astrologers or other users
• Use the Service for any illegal or unauthorized purpose
• Record consultations without explicit consent from the astrologer
• Share account credentials with others
• Attempt to circumvent any security measures
• Upload malicious software or spam content

Content Standards

All communications through our Service must be respectful and appropriate. We reserve the right to monitor and remove content that violates our community standards.

6. Astrologer Services and Responsibilities

Independent Contractors

All astrologers on our platform are independent contractors, not employees of Prrofound8B. We provide the platform but do not directly control the content or quality of individual consultations.

Verification Process

While we verify astrologer credentials and experience, we do not guarantee the accuracy of any predictions, advice, or insights provided during consultations.

7. Disclaimers and Limitations

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

Limitation of Liability

To the maximum extent permitted by law, Prrofound8B shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you also agree to our Privacy Policy.

9. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Prrofound8B and are protected by copyright, trademark, and other intellectual property laws.

10. Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, your right to use the Service will cease immediately.

Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason including breach of these Terms.

11. Refund and Cancellation Policy

Please refer to our separate Refund Policy for detailed information about cancellations, refunds, and related procedures.

12. Dispute Resolution

Customer Support

If you have any concerns or disputes, please contact our customer support team first. We are committed to resolving issues fairly and promptly.

Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

13. Updates and Modifications

We reserve the right to modify these Terms at any time. We will notify users of significant changes through the Service or via email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law.

15. Contact Information

16. Acknowledgment

By using Prrofound8B, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute the entire agreement between you and Prrofound8B regarding your use of the Service.

These Terms and Conditions are designed to protect both users and service providers while ensuring a positive experience for all parties involved.